Privacy Policy

Information we may collect

The information collected depends on how you use Bunny96 Casino and which services you access. Some information is provided directly by you, while other information is created or collected automatically when you use the website. We seek to collect information that is reasonably needed to operate the service, meet our obligations and provide appropriate support.

Account and contact details

When you register or communicate with us, we may handle details such as your name, date of birth, residential information, account login details, contact details, communication preferences and information connected with your player profile. We may also keep records of messages, requests, complaints and other communications so that we can respond consistently and maintain an accurate account history.

Identity and verification information

To confirm identity, age, eligibility or account ownership, we may request verification information and documents. This can include identification documents, proof of address, information about the source or purpose of funds where relevant, and information needed to assess unusual or potentially fraudulent activity. Verification material may contain sensitive personal information, so it is handled only for appropriate operational, security and compliance purposes.

Payment and transaction records

We may collect and retain information about deposits, withdrawals, wagers, winnings, account balances, payment methods and related transactions. Payment providers may process payment details under their own privacy policies. We may receive limited information from them to confirm a transaction, prevent misuse, reconcile accounts and provide customer support. We do not need to hold every full payment detail ourselves in order to maintain transaction records.

Technical, device and usage information

When you use the website, technical information may be recorded, including your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, login activity, referring pages, session information and other usage data. This information can help us operate the website, troubleshoot technical issues, protect accounts and understand how the service is used.

Information from other sources

Where appropriate, we may receive information from payment services, verification providers, fraud-prevention services, identity-checking services or other service providers that help us operate the website. We may also receive information when you ask another person or organisation to contact us on your behalf. Information received from these sources is handled in line with this policy and the purpose for which it was supplied.

How we use personal information

Personal information may be used for the following purposes. We only seek to use information in a manner connected with the service, our security responsibilities, our legal obligations or a request you have made.

• Creating, administering and maintaining your player account.
• Processing deposits, withdrawals, wagers, account adjustments and other transactions.
• Confirming your identity, age, account ownership and eligibility to use the service.
• Carrying out anti-fraud, anti-money-laundering, security, risk and responsible gambling checks.
• Detecting, preventing and investigating account misuse, collusion, suspicious activity, technical attacks and other unlawful or harmful behaviour.
• Providing customer support, responding to enquiries, handling complaints and communicating about your account or transactions.
• Sending service messages, including security notices, verification requests, changes to the website and other information necessary to administer your account.
• Sending marketing communications where permitted and where you have provided the necessary consent or otherwise indicated a lawful preference to receive them.
• Improving website performance, features, content, accessibility, security and the overall player experience.
• Measuring website use and producing internal reports, trends and statistics, including where information is combined or de-identified where practical.
• Meeting record-keeping, tax, financial, gambling, court, law-enforcement and other legal or regulatory requirements that apply to the service.
• Establishing, exercising or defending legal rights, or responding to a valid request from an authorised public authority.

Depending on the circumstances, information may be handled because it is needed to provide the service, because we have a legitimate operational or security reason, because you have given consent, or because we are required to do so. If you do not provide information that is necessary for account administration, verification or a transaction, we may be unable to open an account, continue providing a feature or complete the requested activity.

Cookies, sharing and security

Cookies and similar technologies

Bunny96 Casino may use cookies and similar technologies to remember preferences, keep you signed in where appropriate, support essential website functions, improve performance, protect the service and understand how pages are used. Some cookies may be placed by service providers that help with analytics, security, payments or website functionality. Cookies may be session-based and expire when you close your browser, or they may remain for a longer period to remember settings.

You can manage or disable cookies through your browser settings. If you block essential cookies, some account, security or website functions may not work correctly. Browser controls may not remove information that has already been collected or affect technologies that are necessary to deliver a requested service. Where a separate cookie notice or consent tool is displayed, it may provide additional choices.

When information may be shared

We may share personal information where this is reasonably necessary for the purposes described in this policy. This may include sharing with carefully selected providers that support hosting, technology, identity verification, payment processing, customer support, security, fraud prevention, analytics, communications and record management. Providers should only use information to provide the agreed service or as otherwise permitted.

Information may also be disclosed when needed to protect players, the website or other people; investigate suspected fraud or unlawful activity; comply with a valid legal request; enforce website terms; resolve disputes; or support a business transfer or restructuring. We do not intend to sell personal information as a standalone product. If information is handled by a provider in another country, appropriate arrangements and safeguards may be used where required.

Keeping information secure

We use reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, alteration, loss, misuse or disclosure. These measures may include access controls, account security processes, monitoring, secure transmission and staff or provider requirements. No online system can be guaranteed completely secure, so you should use a strong, unique password, keep login details confidential and contact support promptly if you suspect unauthorised account activity.

Retention and account closure

We keep personal information only for as long as it is reasonably needed for the purposes explained in this policy, unless a longer period is required or permitted. The appropriate period depends on the type of information, why it was collected, whether it is needed to resolve a dispute or enforce an agreement, and whether we have an ongoing legal, security or record-keeping responsibility.

Closing an account does not always result in immediate deletion of every record. Some account, identity, transaction, payment, security and communication records must be kept for a period required by law or for legitimate fraud-prevention, dispute-resolution and compliance purposes. Once information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with our procedures.

If you stop using the website, information may still be retained where necessary to meet these obligations. We may also retain a limited suppression record when needed to respect a request not to receive marketing or to prevent a previously identified security or fraud issue from recurring.

Your privacy rights and how to contact us

You may ask us to take reasonable steps to provide access to personal information we hold about you, correct information that is inaccurate or out of date, delete information that we no longer need, or explain how your information is being handled. You may also withdraw consent to marketing communications at any time. Withdrawing marketing consent will not affect essential service messages, such as account, security, transaction or verification communications.

Making a privacy request

To exercise your privacy rights, including access, correction, deletion of your data or withdrawal of consent to marketing, contact support@bunny96casino.click. Please describe your request clearly and provide enough information for us to identify the relevant account. We may need to verify your identity or ask for further details before completing a request, particularly where the request concerns account security or another person’s information.

We aim to respond within a reasonable period and will explain if a request cannot be completed in full. Some requests may be limited where providing information would affect another person’s privacy, compromise security, interfere with fraud or responsible gambling controls, or conflict with a legal or record-keeping requirement. Where deletion is not possible, we may restrict the use of the information to the purposes that require it to be kept.

Marketing preferences

You can unsubscribe from promotional messages by using the relevant option in a marketing communication or by emailing support@bunny96casino.click. We may still send non-promotional messages that are necessary to operate your account or provide important information about the website. Preference changes may take a short period to apply to communications already scheduled.

Children and policy updates

The website is intended only for people who are legally permitted to use online gambling services. We do not knowingly seek to collect information from children. If you believe a child has provided personal information, contact support@bunny96casino.click so the matter can be reviewed.

This Privacy Policy may be updated from time to time to reflect changes to the website, our practices, technology or applicable requirements. The updated version will apply from the time it is made available on the website. You should review this page periodically, particularly before providing new information or using a new feature.